Privacy

Below you will find information about the collection of personal data when using our website. Personal data includes all data that can be related to you personally (e.g. name, address, e-mail addresses, user behavior, IP address).

Name and contact details of the controller and the company data protection officer pursuant to Article 4 (7) DSGVO

This data protection information applies to data processing by:

Responsible:

Q-Zahnärzte - Dental Practice Dres. Quirin & Schultheis
Dr. Ralf Quirin & Dr. Stefan Schultheis
Günterstal Street 17
79102 Freiburg
Phone: 0761 51 56 96 504
fax: 0761 796053
E-mail: anmeldung@q-zahnaerzte.de

You can reach the responsible data protection officer at:

Data Protection Officer
Sylvia Bernhard - consult4dent
Hiltensweiler 5
88239 Wangen in the Allgäu
datenschutz@consult4dent.de

Security and protection of your personal data

We consider it our primary responsibility to maintain the confidentiality of the personal data you provide to us and to protect it from unauthorized access. Therefore, we apply the utmost care and state-of-the-art security standards to ensure maximum protection of your personal data.

As a company under private law, we are subject to the provisions of the European General Data Protection Regulation (DSGVO) and the regulations of the German Federal Data Protection Act (BDSG). We have taken technical and organizational measures to ensure that the regulations on data protection are observed both by us and by our external service providers.

Definitions

The legislator requires that personal data be processed in a lawful manner, in good faith and in a way that is comprehensible to the data subject ("lawfulness, processing in good faith, transparency"). To ensure this, we inform you about the individual legal definitions, which are also used in this privacy policy:

Personal data

"Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organization, filing, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

"Restriction of processing" means the marking of stored personal data with the aim of limiting their future processing.

Profiling

"Profiling" means any type of automated processing of personal data that consists of using such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects relating to that natural person's job performance, economic situation, health, personal preferences, interests, reliability, behavior, location or change of location.

Pseudonymization

"Pseudonymization" means the processing of personal data in such a way that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures which ensure that the personal data cannot be attributed to an identified or identifiable natural person.

File system

"File system" means any structured collection of personal data accessible according to specified criteria, whether such collection is maintained on a centralized, decentralized, or functional or geographic basis.

Responsible

"controller" means a natural or legal person, public authority, agency or other body which alone or jointly with others determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its designation may be provided for by Union or Member State law.

Processor

"Processor" means a natural or legal person, public authority, agency or other body that processes personal data on behalf of the Controller.

Receiver

"Recipient" means a natural or legal person, public authority, agency or other body to whom personal data are disclosed, whether or not a third party. However, public authorities that may receive personal data in the context of a specific investigative task under Union or Member State law shall not be considered as recipients; the processing of such data by the aforementioned authorities shall be carried out in accordance with the applicable data protection rules in accordance with the purposes of the processing.

Third

"Third party" means a natural or legal person, public authority, agency or other body, other than the data subject, the controller, the processor and the persons authorized to process the personal data under the direct responsibility of the controller or the processor.

Consent

Consent" of the data subject means any freely given specific, informed and unambiguous indication of his or her wishes in the form of a statement or other unambiguous affirmative act by which the data subject signifies his or her agreement to the processing of personal data relating to him or her.

Lawfulness of processing

The processing of personal data is only lawful if there is a legal basis for the processing. Legal basis for the processing can be according to Article 6 para. 1 lit. a - f DSGVO in particular:

The data subject has given his/her consent to the processing of personal data concerning him/her for one or more specific purposes;
the processing is necessary for the performance of a contract to which the data subject is party or for the implementation of pre-contractual measures taken at the data subject's request;
processing is necessary for compliance with a legal obligation to which the controller is subject;
the processing is necessary in order to protect the vital interests of the data subject or another natural person;
processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

processing is necessary for the purposes of the legitimate interests of the controller or of a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require the protection of personal data, in particular where the data subject is a child.

Information about the collection of personal data

(1) In the following we inform about the collection of personal data when using our website. We collect, store, use, transmit or delete the following personal data:

Interested parties of our website and patients of our practice who are natural persons
All other natural persons who are in contact with our practice (e.g. authorized representatives of patients, legal guardians of patients, employees of legal entities, visitors to our website).

Personal data are e.g. name, address, e-mail addresses, user behavior. We process personal data only to the extent necessary to provide this website and the content and services we offer.

(2) When contacting us by phone, e-mail or via a contact form, the data you provide (your e-mail address, name and telephone number, if applicable) will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary, or the processing is restricted if there are legal obligations to retain data. We will only share your personal data with third parties if:

you have given your express consent to this,
the processing is necessary for the performance of a contract with you,
the processing is necessary for compliance with a legal obligation,

the processing is necessary to protect legitimate interests and there is no reason to assume that you have an overriding legitimate interest in not disclosing your data.

(3) We only collect data on children if they are presented to our practice as patients by their legal guardians.

(4) Insofar as we use contracted service providers for individual functions of our website or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below.

Collection of personal data when visiting our website

In the case of mere informational use of the website, i.e. if you do not register or otherwise transmit information to us, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure stability and security (legal basis is Art. 6 para. 1 p. 1 lit. f DSGVO):

IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (concrete page)
Access status/HTTP status code
Data volume transferred in each case
Website from which the request comes
Browser
Operating system and its interface
Language and version of the browser software.

Your rights

You have the following rights with respect to the data we hold about you:

Information about your data stored by us and its processing,
Correction of inaccurate personal data,
Deletion of your data stored with us,
Restriction of data processing if we are not yet allowed to delete your data due to legal obligations,
object to the processing of your data by us and
Data portability, provided that you have consented to the data processing or have concluded a contract with us.

You have the option of contacting the data protection supervisory authority responsible for us with a complaint in connection with data processing:

The State Commissioner for Data Protection of Baden-Württemberg
Dr. Stefan Brink

PO Box 10 29 32
70025 Stuttgart

or:

Königstraße 10a
70173 Stuttgart

Rights of the data subjects

(1) You have the right to request confirmation as to whether data in question is being processed and to information about this data as well as further information and a copy of the data in accordance with Art. 15 DSGVO.

(2) You have according to. Art. 16 DSGVO the right to request the completion of the data concerning you or the correction of incorrect data concerning you.

(3) In accordance with Article 17 of the GDPR, you have the right to demand that the data in question be deleted without delay or, alternatively, to demand restriction of the processing of the data in accordance with Article 18 of the GDPR.

(4) You have the right to request that the data concerning you that you have provided to us be received in accordance with Art. 20 DSGVO and to request that it be transferred to other data controllers.

(5) You also have the right to lodge a complaint with the competent supervisory authority pursuant to Art. 77 DSGVO.

Right of withdrawal

You have the right to revoke given consents according to Art. 7 para. 3 DSGVO with effect for the future.

Right of objection

You may object to the future processing of data relating to you in accordance with Art. 21 DSGVO at any time. The objection can be made in particular against the processing for purposes of direct marketing.

Cookies use

(1) In addition to the previously mentioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive associated with the browser you are using and through which certain information flows to the body that sets the cookie. Cookies cannot execute programs or transfer viruses to your computer. They are used to make the Internet offer as a whole more user-friendly and effective.

(2) This website uses the following types of cookies, the scope and functionality of which are explained below:

Transient cookies (for this purpose 1.)
Persistent cookies (for this purpose 2.)

Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests of your browser can be assigned to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
Persistent cookies are automatically deleted after a specified duration, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time.

You can configure your browser settings according to your preferences and, for example, refuse to accept third-party cookies or all cookies. So-called "third party cookies" are cookies that have been set by a third party, consequently not by the actual website you are currently on. We would like to point out that by deactivating cookies you may not be able to use all functions of this website.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request

This data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of specific indications of unlawful use.

Data security

This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Google Analytics

(1) This website uses Google Analytics, a web analytics service provided by Google, Inc ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. In the event that IP anonymization is activated on this website, however, your IP address will be truncated beforehand by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

(2) The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

(3) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de.

(4) This website uses Google Analytics with the extension "_anonymizeIp()". This means that IP addresses are processed in abbreviated form, which means that personal references can be ruled out. Insofar as the data collected about you is related to a person, this is therefore immediately excluded and the personal data is thus immediately deleted.

(5) We use Google Analytics to analyze and regularly improve the use of our website. The statistics obtained enable us to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 p. 1 lit. f DSGVO.

(6) Third Party Provider Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. User Terms:

http://www.google.com/analytics/terms/de.html, Übersicht zum Datenschutz: http://www.google.com/intl/de/analytics/learn/privacy.html, sowie die Datenschutzerklärung: http://www.google.de/intl/de/policies/privacy.

(7) We have concluded an order data processing agreement with Google.

(8) This website also uses Google Analytics for a cross-device analysis of visitor flows, which is performed via a user ID. You can deactivate the cross-device analysis of your usage in your customer account under "My data", "Personal data".

Google Web Fonts

We use "Google Web Fonts" on our website, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google"). Google Web Fonts enables us to use external fonts, so-called Google Fonts. For this purpose, the required Google Font is loaded into the browser cache by your web browser when you access our website. This is necessary so that your browser can display a visually improved representation of our texts. If your browser does not support this function, a standard font will be used by your computer for display. The integration of these web fonts is done by a server call, usually at a Google server in the USA. This transmits to the server which of our Internet pages you have visited. The IP address of the browser of your terminal device is also stored by Google. We have no influence on the scope and further use of the data collected and processed by Google through the use of Google Web Fonts.

We use Google Web Fonts for optimization purposes, in particular to improve the use of our website for you and to make its design more user-friendly. This is also our legitimate interest.

Google has submitted to the Privacy Shield agreement concluded between the European Union and the USA and has certified itself. Google thereby undertakes to comply with the standards and regulations of European data protection law. You can find more information in the entry linked below:

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Information of the third party provider: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. For further information on data protection, please refer to Google's privacy policy: http://www.google.de/intl/de/policies/privacy

Further information on Google Web Fonts can be found at http://www.google.com/webfonts/, https://developers.google.com/fonts/faq?hl=de-DE&csw=1 and https://www.google.com/fonts#AboutPlace:about.

Google Maps

(1) On this website we use the offer of Google Maps. This allows us to show you interactive maps directly on the website and enables you to use the map function comfortably.

(2) By visiting the website, Google receives the information that you have called up the corresponding sub-page of our website. In addition, the data mentioned under § 3 of this statement are transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at Google, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the provider's privacy policy. There you will also find further information on your rights in this regard and setting options for protecting your privacy: http://www.google.de/intl/de/policies/privacy. Google also processes your personal data in the USA and has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

Google Tag Manager

We use "Google Tag Manager" on our website, a service of Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter referred to as: "Google"). Google Tag Manager enables us as marketers to manage website tags via an interface. The Google Tag Manager tool that implements the tags is a cookie-less domain and does not itself collect any personal data. Google Tag Manager takes care of triggering other tags, which in turn may collect data. Google Tag Manager does not access this data. If a deactivation has been made at the domain or cookie level, this remains in place for all tracking tags implemented with Google Tag Manager.

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Information of the third party provider: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. Further information on data protection can be found on the following Google web pages:

Privacy policy: http://www.google.de/intl/de/policies/privacy
FAQ Google Tag Manager: https://www.google.com/intl/de/tagmanager/faq.html
Terms of use Google Tag Manager: https://www.google.com/intl/de/tagmanager/use-policy.html

Jameda

Seals or widgets of jameda GmbH, St. Cajetan-Straße 41, 81669 Munich, Germany are integrated on our website.

A widget is a small window that displays changing information. Our seal also works in a similar way, i.e. it does not always look the same, but the display changes. Although the corresponding content is displayed on our website, it is retrieved from the jameda servers at that moment. This is the only way to always show the current content, especially the current rating. For this purpose, a data connection must be established from this website to jameda and jameda receives certain technical data (date and time of the visit; the page from which the query is made; Internet Protocol address (IP address) used, browser type and version, device type, operating system and similar technical information) that are necessary for the content to be delivered. However, this data is only used to provide the content and is not stored or used in any other way.

With the integration, we pursue the purpose and the legitimate interest of presenting current and correct content on our homepage. The legal basis is Art 6 para. 1 f) DSGVO. We do not store the aforementioned data due to this integration. Further information on data processing by jameda can be found in the privacy policy of the page www.jameda.de.

Contact form

If you send us appointment requests or inquiries via contact form, the data you provide (e-mail address, name, telephone number) will be stored in order to answer your questions. This data is deleted as soon as it is no longer required and there are no legal obligations to retain it. Third parties will not be given access to this data.

Social media

We use social plug-ins of the social networks Facebook, Twitter and Instagram on our website on the basis of Art. 6 (1) p. 1 lit. f DSGVO in order to make our practice better known. The underlying promotional purpose is to be considered a legitimate interest within the meaning of the DSGVO. The responsibility for data protection-compliant operation is to be ensured by their respective providers. The integration of these plug-ins by us takes place by way of the so-called two-click method in order to protect visitors to our website as best as possible.

Facebook

Social media plugins from Facebook are used on our website to make their use more personal. For this purpose, we use the "LIKE" or "SHARE" button. This is an offer from Facebook.

When you call up a page of our website that contains such a plugin, your browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which then integrates it into the website.

By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are not currently logged in to Facebook. This information (including your IP address) is transmitted by your browser directly to a Facebook server in the USA and stored there.

If you are logged in to Facebook, Facebook can directly assign your visit to our website to your Facebook account. If you interact with the plugins, for example by clicking the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information is also published on Facebook and displayed to your Facebook friends.

Facebook may use this information for the purposes of advertising, market research and demand-oriented design of the Facebook pages. For this purpose, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide other services associated with the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

The purpose and scope of the data collection and the further processing and use of the data by Facebook, as well as your rights in this regard and setting options for protecting your privacy, can be found in Facebook's privacy policy.

Twitter

Plugins of the short message network of Twitter Inc. (Twitter) are integrated on our Internet pages. You can recognize the Twitter plugins (tweet button) by the Twitter logo on our page. You can find an overview of tweet buttons here.

When you visit a page of our website that contains such a plugin, a direct connection is established between your browser and the Twitter server. Twitter thereby receives the information that you have visited our site with your IP address. If you click the Twitter "tweet button" while logged into your Twitter account, you can link the content of our pages on your Twitter profile. This allows Twitter to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter.

If you do not want Twitter to be able to associate your visit to our pages, please log out of your Twitter user account.

For more information, please see Twitter's privacy policy.

Instagram

Our website also uses so-called social plugins ("plugins") from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA ("Instagram").

The plugins are marked with an Instagram logo, for example in the form of an "Instagram camera".

When you access a page of our website that contains such a plugin, your browser establishes a direct connection to the servers of Instagram. The content of the plugin is transmitted by Instagram directly to your browser and integrated into the page. Through this integration, Instagram receives the information that your browser has called up the corresponding page of our website, even if you do not have an Instagram profile or are not currently logged in to Instagram.

This information (including your IP address) is transmitted by your browser directly to an Instagram server in the USA and stored there. If you are logged in to Instagram, Instagram can directly assign your visit to our website to your Instagram account. If you interact with the plugins, for example by clicking the "Instagram" button, this information is also transmitted directly to an Instagram server and stored there.

The information will also be published on your Instagram account and shown to your contacts there.

If you do not want Instagram to directly assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website.

For more information, please see Instagram's privacy policy.

YouTube

Our website uses content (video player and videos) from the YouTube site operated by Google. The operator of the pages is YouTube, LLC, 901 Cherry Ave, San Bruno, CA 94066, USA. When you visit one of our pages equipped with a YouTube plug-in, a connection to the YouTube servers is established. This tells the YouTube server which of our pages you have visited.

If you are logged into your YouTube account, you enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.

For more information on the handling of user data, please refer to YouTube's privacy policy at https://www.google.de/intl/de/policies/privacy.

Actuality and change of this privacy policy

This privacy policy is currently valid and has the status May 2018

Due to the further development of our website and offers on it or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. You can access and print out the current data protection declaration at any time from the website at https://www.q-zahnaerzte.de/datenschutz/.

Questions for the data protection officer

If you have any questions about data protection, please write us an e-mail or contact the person responsible for data protection in our organization directly:
datenschutz@consult4dent.de

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